tag:blogger.com,1999:blog-3768253402817565188.post4058415560022795912..comments2024-01-25T04:37:41.443-08:00Comments on Behind the Scenes at Mod Mom Furniture: So Long, EtsyKierstenhttp://www.blogger.com/profile/10253173244392647194noreply@blogger.comBlogger15125tag:blogger.com,1999:blog-3768253402817565188.post-86228745174461090412012-05-02T09:55:19.880-07:002012-05-02T09:55:19.880-07:00I just had the same experience as you yesterday! I...I just had the same experience as you yesterday! I receive an audit notice on Friday, took my photos, wrote my descriptions, sent my receipts as requested. Then BAM! Closed! I received a cold form letter with zero explanation as to what policy I am violating. My shop had grown significantly in success with 100% positive feedback and almost 1300 sales. What did I do wrong? They still have not answered. I am devastated! So much effort erased in a blink. I bawled my eyes out yesterday like I had been fired.Daily Dose of Handmadehttps://www.blogger.com/profile/03856431711708504229noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-84479859845490200802012-04-19T18:09:43.153-07:002012-04-19T18:09:43.153-07:00Enjoy your success -- it sounds like you had outgr...Enjoy your success -- it sounds like you had outgrown Etsy but I hate a form letter. Not a good thing to get. I wonder if they do ANY research before firing one out? Half the questions don't even seem to apply to what they really want to ask.Lori Andersonhttps://www.blogger.com/profile/12297328109318290291noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-28409313109475240612012-03-21T09:02:02.718-07:002012-03-21T09:02:02.718-07:00Using a separate manufacturer who you are not dire...Using a separate manufacturer who you are not directly supervising is against Etsy's rules, whether they be in China or an Amish community that much really doesn't matter. You have grown out of Etsy and that is a GOOD THING! Celebrate the success and growth of your business. You are obviously doing well, and hopefully things will continue to blossom. <br /><br />You have handled the situation diligently enough, and closed your shop without trying to fight them on it (they would have just closed it for you in the long run, so it was better you did it on your own terms.)<br /><br />Good luck with your business as it continued to grow!Megan Petersenhttps://www.blogger.com/profile/09224922144752628461noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-84549048697529428582012-03-12T03:14:05.701-07:002012-03-12T03:14:05.701-07:00Just saw you on Shark Tank. Congrats to you!!! S...Just saw you on Shark Tank. Congrats to you!!! So happy for your success. I wondered why your name sounded familiar and then I saw your prototypes on the show. I recognized them from Etsy. I'm pleased your production is being contracted to Amish craftspeople who have a reputation for quality woodworking. I don't understand Etsy at times. They continue to allow people who are running large scale production, people who are sourcing out to third parties all the time (for example, the "design" firms that are clearly using machinery to create laser produced items or items that were cast by third parties) and yet you get a warning even though you've disclosed your production? I would say you are the sort of business Etsy would want to trumpet as an Etsy success! Don't sweat the Etsy lettter. Meh. Your story put a smile on my face. Best of luck to you and your family.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-18017151088190128512012-02-11T17:09:43.105-08:002012-02-11T17:09:43.105-08:00I received one, too, last year,pretty much word fo...I received one, too, last year,pretty much word for word, up to where they asked you for pictures. I felt the same way-on the defensive. It turns out some vintage china had a tag of ceramic (that was an automatic tag on their part); which made it sound handmade, rather than vintage. Once I changed that, there were no problems. <br /><br />So it appears to be somewhat of a form letter; but it should be reworded somehow, to avoid the reader being made to feel defensive.<br /><br />But as the others have said, you now have graduated out into the world of great success! I am so happy for you! I normally watch Shark Tank, but didn't this time, so I'm going to watch now!<br /><br />Congratulations on all your hard work; and making your dreams come true! You are a great encouragement for the rest of us to know that nothing is impossible!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-76086324345281328992012-02-06T11:37:05.067-08:002012-02-06T11:37:05.067-08:00Dear ModMom, just found you via handmadeology.
W...Dear ModMom, just found you via handmadeology. <br /><br />Wow, isn't that a shame that they lost a loyal customer because of a severe lack of due diligence and unawareness of the tone of their letter.<br /><br />I do find that there is often a disconnect between etsy and their shop owners, and it only impacts them negatively. I had hoped when they announced their new head of pr, that they would begin listening to people on the forums and actually address their concerns. <br /><br />Congrats to you on your growth and success. Keep up the good work though it bums me out that etsy lost you. You're a great sucess -- too bad etsy didn't take the time to see that. <br /><br />One door closes, another opens. Who knows what the change will bring!<br />PamPamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-25455314868943524402012-02-03T11:12:38.964-08:002012-02-03T11:12:38.964-08:00I got a copyright thing from them the other day......I got a copyright thing from them the other day...and what I draw/and sale is in a bit of grey area of that is ok to draw and not draw(they were Caricatures or Characters), that I can understand both sides of the argument...And be ok with it. But what I didn't like about my email was it asked me not to discuss it with others....BULL$#!+ <br /><br />Anyhow I was thinking of exiting my account too, I don't get any sales from etsy......its mostly used because I'm Lazy it is easier to make a shop in it and post it on my blog, which is were i get the sales.<br /><br />I am really surprised that a website that prides itself on handcrafted things, can't itself handcraft a email to use.Anonymoushttps://www.blogger.com/profile/01847876209932094740noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-60832207705480692392012-01-25T16:03:46.504-08:002012-01-25T16:03:46.504-08:00Congrats on your success. I received a similarity ...Congrats on your success. I received a similarity nasty letter although in my case it was because etsy did not think that people wear black to weddings and told me under no uncertain terms I could tag my set of 5 pairs of white gloves as wedding items, but not my indentical set of five black gloves. <br /><br />Only in my case they said I had 2 days to comply or else they would close my shop down. <br /><br />I am still new and growing and I need the traffic etsy brings to my shop. But I think of them as a burden that I have to bear for now.Kariahttps://www.blogger.com/profile/17979371735896899003noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-34644007133107459502012-01-16T10:52:34.367-08:002012-01-16T10:52:34.367-08:00I agree wholeheartedly with what everyone has said...I agree wholeheartedly with what everyone has said. Etsy is awesome for what it is, but it has its limitations and you've moved past what it can offer. Consider yourself a success! You really do inspire with all that you've accomplished...tammy@smallerthanaredwood.comnoreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-9091749031022186212012-01-11T19:54:49.117-08:002012-01-11T19:54:49.117-08:00THanks Mrs. Jones. You're right and I've ...THanks Mrs. Jones. You're right and I've known I'm now to a different level but I guess it is just disheartening that the "huggy, lovey, feel-y handmade culture of Etsy" isn't really all that lovey, huggy. Or loyal. Onward and upward!Kierstenhttps://www.blogger.com/profile/10253173244392647194noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-74104286814868679602012-01-11T18:37:33.545-08:002012-01-11T18:37:33.545-08:00I'm with Esther, too. You've outgrown them...I'm with Esther, too. You've outgrown them. There was a time & place in your business for Etsy but now you're on to bigger and better things. Their loss!Mrs. Jones' Soapboxhttps://www.blogger.com/profile/13378470217386541910noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-84243892852787163752012-01-11T12:49:38.353-08:002012-01-11T12:49:38.353-08:00Thanks, Sweetpetula! I'm gonna check out your...Thanks, Sweetpetula! I'm gonna check out your shop and NOT tag you as not handmade. :)Kierstenhttps://www.blogger.com/profile/10253173244392647194noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-55851390321729834052012-01-11T12:43:13.998-08:002012-01-11T12:43:13.998-08:00Just to add my two cents worth, I received one of ...Just to add my two cents worth, I received one of these letters as well. I think the letters are generated more by shoppers "tagging" your business as not handmade than it is Etsy Admin. I have been "tagged" quite a few times as not handmade and I think it is because my Etsy shop does well with a high volume of sales. With that being said, you absolutely should have gotten a more personalized letter or response. I also agree with what Esther wrote.....what was is behind you...congrats on your continued success. <br />(just don't take the letter too hard)sweetpetulahttp://www.sweetpetula.comnoreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-80129710063091372842012-01-09T13:49:52.120-08:002012-01-09T13:49:52.120-08:00Esther, thank you! I think you're absolutely r...Esther, thank you! I think you're absolutely right.Kierstenhttps://www.blogger.com/profile/10253173244392647194noreply@blogger.comtag:blogger.com,1999:blog-3768253402817565188.post-5545842662114248882012-01-09T13:43:01.623-08:002012-01-09T13:43:01.623-08:00Cast off the vestiges of what WAS mod mom furnitur...Cast off the vestiges of what WAS mod mom furniture and move ahead with what it can and will be. We all still love etsy for what it provides but I think you're better off without them at this point.Estherhttp://www.buymodernbaby.com/blognoreply@blogger.com